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Sub: quotations invited for AMC of computers its accessories, printers, scanners, and ups

 

Kerala state cashew workers apex industrial co-operative society (Capex),Mundakal west, Kollam invites quotations  in sealed cover  for allotment of Annual Maintenance Contract(AMC) for  computers, printers, scanners, ups and its accessories at its head office and  10 factories list of items to be maintained is as follows

 

Sl.No.

Product

Specification

Quantity

 

 

 

 

1

computer

core-2-duo processor

30

 

20(head office)+10(factories)

 

 

Intel 945/asus motherboard

 

 

1gb ram,160gb hdd   

 

 

monitor lcd Wipro

 

 

DVD writer k/b&mouse

 

 

atx cabinet wipro

 

 

Peripherals  

 

 

 

 

 

2

server

dell power edge t20

1

 

 

 

 

3

printers

hp-LaserJet Pll08

2

 

 

hp-LaserJet p1007

1

 

 

hp-deskjet 1010

2

 

 

canon pixma ip1188

1

 

 

hp-deskjet 2645

1

 

 

Epson fx 2175

10(factories)

4

scanner

hp-scanjet g3110

1

 

 

 

 

5

ups

600va

10(factories)

 

 

General Conditions

1.       Interested agencies are requested to submit their quotation in sealed  cover duly super scribed “Quotation for AMC of computers its accessories, printers, scanners, and ups”

2.       Quotation may be delivered at reception at the above office address.

3.      The rates quoted shall be valid for one year from the date of awarding the work for Kerala state cashew workers apex industrial co-operative society (Capex),

4.      Selected agency will be responsible for repair /maintenance work of the computers and peripherals including replacement of defective parts(except consumables)at their own cost .the complete responsibility for smooth functioning of all the computers ,printers and all peripherals under this contract .he should provide trouble free and prompt service throughout the period of contract

5.      The contractor would carry out preventive maintenance of each machine once in 3 months; in order to forestall any major failure of the same .contract should also ensure proper cleaning of machines on quarterly basis. Failure to do so shall attract penalty at rate mentioned

6.      No transportation charges for removal of any components to the workshop for repair and back to office for installation shall be separately payable to the contractor over and above the amount payable to the contractor under contract

7.      A dedicated person service engineer will be provided by the contractor from 10.00am to 5.00pm on all the working days, to attend to the day to day maintenance issues or he will be available within two hours of lodging the complaint

8.      In case of breakdown of any equipment in question, the contractor will be required to attend to the complaint within 24 hours of their being lodged .in case any complaint is not attended to rectify within 48 hours, or in case standby is not provided and item is not usable beyond 48 hours ,the contractor shall be liable to pay penalty.

9.      If for any reason, downtime is expected to be more than 48 hours, the contractor shall provide a working standby computer of identical configuration until the fault has been rectified

10.  Rates once approved will not be enhanced by the AMC provider in any case during the currency of the contract

11.  The designated caretaker of this office will be authorized to lodge the complaint to agency on telephone call/sms.

12.  The contractor shall be responsible for the loss of any government property owing to negligence on his or his representative‘s part whole maintaining the machines.

13.  No advance payment will be made in any case. The payment will be released on quarterly basis after making statutory deductions like TDS, Work Contract Tax etc.